High Quality Moving LLC ("High Quality Moving," "we," "us") · 1491 S Sunnylane Rd, Del City, OK 73115 · (580) 595-1262 · admin@highqualitymoving.net
Information we collect
When you request a quote, call, text, email, or book a move with us, we may collect your name, phone number, email address, current and destination addresses, move date, home size and inventory details, photos you choose to send, payment information (processed by our payment provider), and notes about your move. Calls to our business line may be recorded and transcribed for quality, training, and to keep accurate notes about your move.
How we use it
- To give you a quote, schedule and perform your move, and send you estimates, confirmations, reminders, arrival updates, and receipts
- To answer your questions and provide customer support
- To follow up about your quote or ask for feedback after your move
- To improve our service, train our team, and keep records required by law
Text messaging (SMS)
If you opt in to text messages, we use your mobile number to send messages about your quote, move scheduling, reminders, arrival updates, customer support, and follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only with service providers who help us run our business (for example: phone and texting providers, our customer management software, payment processing, email delivery, and mapping), only as needed to provide our services, and when required by law.
Data retention and security
We keep your information as long as needed to provide our services, handle claims, and meet legal and tax obligations. We use reasonable safeguards to protect it.
Your choices
You can ask us to access, correct, or delete your information, or stop calls, texts, or emails, by contacting us at (580) 595-1262 or admin@highqualitymoving.net. Reply STOP to any text to stop texts.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows the latest version.